Built for the Messy Middle

Where strategy dies and ops
saves the day.

Jessica MorRISON

Fractional Marketing & Creative Ops Leader

SERVICES

Fractional Creative &
Marketing Ops Leadership


Acting Head of Ops for founder-led or high-
growth brands. I bring order to chaos, build
scalable systems, and bridge the gap
between creative, marketing, and business
strategy, without bloating your team.


  • Workflow and tool optimization

  • Team structure, process, and
    accountability

  • Operational roadmap alignment with
    business goals


Content & Campaign Execution


Lead complex, cross-functional projects from
messy briefing to on-time, in-budget launch.
Whether it’s a new product, a retail push, or a
founder-fueled “urgent” campaign, I get it done
without drama.


  • Go-to-market campaign rollout

  • Paid + organic creative delivery

  • Creator and studio content production

  • Packaging, retail, and experiential execution


Project Management / Direct
Contributor Support


Sometimes you just need someone who knows
how to move the work. I can step in as a hands-
on PM, own the details, and run with it, briefs,
timelines, handoffs, feedback loops, and all.


  • Asana or ClickUp buildouts

  • Creative and marketing project flows

  • Stakeholder wrangling and progress
    reporting


Need clarity on what’s
broken—and how to fix it?


I offer audits and short-term consulting for
brands in transition, scaling fast, or just trying
to get their sh*t together.


  • Workflow and org audits

  • Ops strategy and roadmap support

  • Vendor and agency evaluations

  • Team planning, hiring input, and C-suite
    sounding board


Work / Case Studies


The Challenge:

Scaling DTC brand with no internal creative team or ops
infrastructure to support fast-moving launches and a
$4MM/mon
th paid media engine.


The Fix:

Built and led the creative + marketing ops function from the
ground up. Developed workflows, hired the team, and created
systems to support content, campaign, new product
development, and retail rollouts.


The Result:

Faster time-to-launch, reduced chaos, and a fully operational
in-house content machine that can flex across performance,
brand, and packaging—all without adding unnecessary layers.


The Challenge:

Startup growth outpaced internal operations, leaving
marketing efforts siloed and inconsis
tent across markets.


The Fix:

Implemented scalable content and campaign workflows,
aligned internal and external teams, and built lightweight
systems to manage performance and partner comms under
pressure.


The Result:

Smarter cross-functional collaboration, real-time visibility, and
marketing that could scale without spiraling.


The Challenge:

No lifecycle program. No segmentation. No automation. No
content. Just batch-and-blast em
ails with zero long-term
strategy.

The Fix:

Laid the foundation for lifecycle marketing from scratch—
segmenting audiences, developing automated flows, and
integrating CRM into digital campaigns.

The Result:

A national retention strategy that delivered targeted
campaigns at scale, improved customer engagement, and
made “set it and forget it” actually work.


I work at the intersection of evolving consumer
comms and whatever internal chaos a brand’s
working with. My superpower is aligning creative
vision with real-world execution—across teams,
timelines, and tangled workflows.

Hi, I’m Jess, a creative and marketing ops
leader who makes sense of internal chaos.


I’ve scaled internal teams, launched
products, and brought structure to founder-
led brands that move fast and
break...everything.


I love AI and I’m not ashamed to use it. If it
helps make work better, faster, or less
chaotic—I’m in. From ChatGPT for copy
drafts and meeting notes, to Midjourney for
quick creative mockups, to Motion for AI-
prioritized task management, and Claude for
parsing dense docs—I’ll take the smart
shortcut when it makes sense.


I specialize in making the work actually work.

ABOUT ME

work

with me

LOCATION

CINCINNATI, OHIO

phone

720.938.6674

e-mail

hello@jessicamorrison.me